Easy Returns

We make it easy to return your order, for information on how to do so please see our returns page.



Shipping Policies

You can trust LetsGetCrafty.com to safely and quickly deliver your order.

U.S.A. Shipping Rates

Shipping rates are determined by the order amount, product weight and dimensions based on your shipping address.

LetsGetCrafty.com is no longer responsible for your order once it is marked as 'Delivered' by the shipping company.

Shipping Time Lines
  • All Items that are in stock ship within 24-72 business hours. Back ordered products and special order products may take longer than this.
  • Your order may arrive in multiple boxes or be split shipped in order to get you your order as quickly as possible.
  • Once your order has been shipped, it cannot be modified or canceled since we no longer have possession of the order.
  • We ship all international orders via USPS.
  • We can ship packages via UPS or USPS within the U.S.A.
  • Free shipping offers are null and void for orders shipping outside of the continental U.S.A.
  • Placing your order after 3 PM central time on Friday will mean your order will not begin processing for shipment until the following Monday morning.
  • If you choose UPS as your shipping provider, please note that we do not offer Saturday delivery through them. If you choose UPS overnight shipping on a Friday, your order will not be delivered until the following Monday.
  • UPS 2nd Day Air & Next Day Air orders must be placed before 3 PM (CST) Central Standard Time for your order to ship the same day.
  • A shipping confirmation email or SMS containing your tracking number will be sent upon shipment (if you provide us with an email address or cell phone number).

  • Shipping Addresses

    Due to fraud, we are unable to ship machines to an address that's different than your billing address.


    Back ordered Items

    If an item you order is back ordered or out of stock, your order will remain active in our system until the item comes back into stock or the product is discontinued. Your credit card will not be charged until your order is ready to be shipped, unless you paid for your order with PayPal or your order is sent in multiple shipments. Per PayPal policy the entire order total will be charged when you submit your order when using PayPal as a payment method. In the event that your order is split into multiple shipments, we will charge the full order total when the first shipment is ready to ship. If a part is discontinued, we reserve the right to cancel the discontinued item and ship the remainder of your order.


    Use Tax:

    We are only responsible for collecting the sales tax on all purchases that are shipped anywhere in Tennessee. Any customers that purchase any items from our websites that are shipped outside of Tennessee are legally responsible for reporting their purchases and are responsible for Use Tax on their purchases. For questions see your state tax rules and the Department of Revenue. We are in no way responsible for any unreported use tax on internet purchases and/or any sales tax on orders placed and shipped outside of Tennessee. By purchasing from our site, you accept this responsibility.


    International Orders:

    Due to fraud, we reserve the right to cancel any order that's billing country is different than the shipping country. As the buyer, you are responsible for all customs fees, duties and taxes charged by your country of residence.

    If you need an item immediately, please call us to make sure we have the item in stock before ordering!


    Privacy Policy

    Our Commitment To Privacy

    Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

    The Information We Collect:

    This notice applies to all information collected or submitted on www.LetsGetCrafty.com. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
    Name
    Address
    Email address
    Phone number
    Credit/Debit Card Information
    (etc.)

    On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
    Name
    Address
    Phone Number
    (etc.)

    The Way We Use Information:

    We use the information you provide about yourself when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. Upon placing an order with LetsGetCrafty.com you give us permission to automatically subscribed your email address to our newsletter and email campaigns. You can unsubscribe at anytime.

    We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

    We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

    You can register with our website if you would like to receive updates on our new products and services.

    We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

    Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

    Our Commitment To Data Security

    To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.



    Coupon Code Restrictions

    Coupon Codes cannot be used on products that have MAP pricing. LetsGetCrafty.com must adhere to standards and regulations set by manufacturers. Accordingly, certain products must be excluded from offers and promotions. These restrictions are set by the manufacturer and apply to ALL retailers, not just LetsGetCrafty.com. Coupon Codes cannot be combined with other offers. Not redeemable for cash, gift cards, gift certificates or store credit. Offer valid only while supplies last and not applicable to canceled orders of out-of-stock products. Discount does not apply to taxes, duties or shipping & handling charges. Certain other restrictions apply based on category of product. Coupon Codes cannot be used on Freight intensive items. Gift cards cannot be purchased using Coupon Codes.



    Flash Sale Details

    Offer valid only while supplies last and not applicable to canceled orders of out-of-stock products. Discount does not apply to taxes, duties or shipping & handling charges. Flash Sale discounts do not apply to freight intensive items, gift certificates, or products that have MAP pricing. LetsGetCrafty.com must adhere to standards and regulations set by vendors. Accordingly, certain products must be excluded from offers and promotions. Additional restrictions may apply based on category of product.